Mostly it’s lovely things but you can read the good, the bad and the really ugly about us on TripAdvisor. It seems the running theme when anything’s not quite right is down to me (Chris) being grumpy. I’m not. I’M NOT! Thankfully, the not so positive comments are infrequent and if something’s not quite right we’re really quick at sorting things out. We do love to hear from our customers so please leave a review or send a tweet or drop something on Facebook.